(877) 456-7632 info@msxgroup.com

Software Support

Partnering with the MSX Group Support Team will preserve your software investment and save you time and money. Today, tens of thousands of users rely on Microsoft FRx and Microsoft Forecaster as their financial reporting and budgeting solutions. The MSX Group recognizes that these products have been industry standards in the market for many years – and will continue to be in use by many organizations for years to come. In addition, we are your expert resource for MSX Group Prospero®, providing you with a seamless transition from FRx to Prospero by supporting both products with the same personnel.


The MSX Group Support Team offers you the highest degree of support: We are the original support team for FRx and Forecaster from FRx Software and Microsoft and we are fully committed to providing the best and most affordable Support options with the same high-quality support and service you expect.

MSX Group Support is available from 7:30am to 5:00 pm (Mountain Time) Mon-Fri, providing support via telephone, email and remote desktop software.

  • From start to finish, you will work with a Support Engineer so your questions are answered quickly.
  • 100% US-based support engineers.
  • Email or Call Us | Support@MSXGroup.com | (877) 456-7632

The MSX Group is fully committed to providing your organization with a quality support experience.


Microsoft FRx Support

FRx works with many General Ledger systems, and so do our MSX Group Support Engineers and staff! If you have questions about whether FRx will continue to meet your Financial Reporting needs, call us or click the link below and we will answer your questions. We’re not tied to a specific ERP or General Ledger provider so we will give you an objective answer.

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Microsoft Forecaster Support

The original software architect who created and maintained Forecaster for over 14 years is now a member of the MSX Group. If you are encountering a problem and we cannot figure it out…no one can!

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MSX Group Prospero Support

We’re the creators of MSX Group Prospero – the future of financial reporting – and can offer you unparalleled expertise on the product! Our team of experts is committed to offering the best and most convenient support options.

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Software Support Plans for FRx and Forecaster

Interested in knowing more about our Support Plans?

Request Support Information


Or call us at (877) 456-7632.