(877) 456-7632 info@msxgroup.com

Software Support

Partnering with the MSX Group Support Team will preserve your software investment and save you time and money. Today, tens of thousands of users rely on Microsoft FRx and Microsoft Forecaster as their financial reporting and budgeting solutions. The MSX Group recognizes that these products have been industry standards in the market for many years – and will continue to be in use by many organizations for years to come. In addition, we are your expert resource for MSX Group Prospero®, providing you with a seamless transition from FRx to Prospero by supporting both products with the same personnel.


Support Options by Product

MSX Group Support is available from 7:30am to 5:00 pm (Mountain Time) Monday to Friday, providing support via telephone, email and remote desktop software.

  • From start to finish, you will work with a Support Engineer so your questions are answered quickly.
  • 100% US-based support engineers.
  • Email or Call Us | Support@MSXGroup.com | (877) 456-7632

The MSX Group is fully committed to providing your organization with a quality support experience.

Supported Products

Microsoft FRx

FRx works with many General Ledger systems, and so do our MSX Group Support Engineers and staff! If you have questions about whether FRx will continue to meet your Financial Reporting needs, call us or click the link below and we will answer your questions. We’re not tied to a specific ERP or General Ledger provider so we will give you an objective answer.

Learn More

Microsoft Forecaster

Our Forecaster support team has worked with Forecaster since the product’s beginning. In fact, the original software architect who created and maintained Forecaster for over 14 years is on our team. If you are encountering a problem with Forecaster and we cannot figure it out… no one can!

Learn More

MSX Group Prospero

We’re the creators of Prospero – the future of financial reporting – and can offer you unparalleled expertise on the product! Our team of experts is committed to offering the best and most convenient support options.

Learn More

Support Plans

MSX Group is the only company offering full support plans for Microsoft FRx, Microsoft Forecaster and Prospero. Our cost effective plans help to ensure that you get the most out of your software investment.

Learn More

The MSX Group Support Team offers you the highest degree of support: We are the original support team for FRx and Forecaster from FRx Software and Microsoft and we are fully committed to providing the best and most affordable Support options with the same high-quality support and service you expect.

Are you ready to learn more about our support plans?

Email us to have one of our client service representatives schedule a time to speak with you, or call us at (877) 456-7632.

Request Support Information